2011年3月通期決算の純利益は79億6,800万ポンド（91億ユーロ）で、前年から7.8％減少した。スペイン、ギリシャ、ポルトガル、イタリア、アイルランド事業の評価損に伴う引当金が収益を圧迫した。売上高はスマートフォンのデータ・サービスの需要増大などにより、3.2％増の459億ポンドに伸びた。
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