2012年12月通期決算の最終損益は59億7,000万ポンド（68億9,000万ユーロ）の赤字で、赤字幅は前期の19億9,700万ポンドから急増。保険商品を誤って販売した顧客への補償、ロンドン銀行間取引金利（LIBOR）の不正操作による制裁金で損失が膨らんだ。
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