2012年3月通期決算の純利益は69億5,700万ポンド（約86億ユーロ）で、前年から13％減少。インドなど新興市場や米国での事業は好調だったが、スペイン、イタリアなど欧州での売上げが減り、減益となった。税負担の増加も収益を圧迫した。売上高は1.2％増の464億ポンド。
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