2012年7-9月期(第3四半期)決算の最終損益は3億6,100万ポンド(約4億5,000万ユーロ)の赤字。保険商品を誤って販売した顧客への補償で、引当金を10億ポンド上積みしたことが響いた。ただ、不良債権の縮小などにより、赤字は前年同期の5億100万ポンドを下回った。
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