2012年12月通期決算の最終損益は14億2,700万ポンド（約16億5,700万ユーロ）の赤字。保険商品を誤って販売した顧客への補償や、LIBORの不正操作問題を受けて支払う制裁金の引当金が収益を圧迫した。ただ、赤字幅は前期の27億8,700万ポンドから縮小した。
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