2013年12月通期の最終損益は8億3,800万ポンド(約10億2,000万ユーロ)の赤字。特別項目を除いた利益が2倍以上の62億ポンドに達し、赤字幅は前期の14億7,100万ポンドから縮小したが、保険商品を誤って販売した顧客への補償が響き、4期連続の赤字となった。
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